Class Processes and Policies


The course aims to introduce you to the basic concepts (Parts 1-3 of the Course Outline) and practices (Parts 4-6) of knowledge management (KM).  Learning processes include readings, short research papers, class exercises and practicums in the workplace, among others.  At the end of the course, you are expected to be able to

  • Define commonly used KM terms
  • Practice or use at least one KM tool
  • Link KM to business results or organizational performance
The course allows for wide latitude in individual initiative and participation in group processes. You can exercise choice in what skills and practices in Parts 4-6 you want to learn.  You can also suggest other topics depending on your personal interests and professional concerns.  I am very open to comments and suggestions on how to better address your needs, as I intend to also keep learning from this course.

This class website, the class e-group and the K&P e-group are our learning tools. Your full participation in the class e-group would be valuable.

The class will illustrate group learning.  We all possess much and varied individual knowledge and experiences which we shall tap and synergize for everyone's benefit.  I would like the class to experience and appreciate the reality and usefulness of group knowledge.

Submissions of Short Papers

There is no term paper requirement.  You are expected to produce a short Internet research paper (related to your chosen KM practicum topic), a PowerPoint presentation and a Practicum report.  "Short" Internet research paper means the scope is specific enough that you can finish it in 2-3 weeks, it can be written up in 10 pages or less single-spaced, and you can present it to the class 10 minutes or less. The PowerPoint presentation is the same one you will present in your organization in case your boss asks you to explain your practicum to him or to your work colleagues. The Practicum report is a short guideline or manual describing to your boss or colleagues the steps and guidelines you followed in implementing your practicum.

Submit e-copies by email; I do no like to receive hard copies (save the trees!)

Following a useful practice started in previous classes, you will also be assigned to summarize two articles or book chapters (related to your chosen KM practicum topic) into 2-3 pages of bullet points or short paragraphs.

Listening to lectures is not enough.  The aim of the Practicum is to immerse you in a real-life KM application. To ensure usefulness of your Practicum to the organization you belong to, you must consult your superior on your choice of topic.  

Discussions at the Class e-Group

An electronic forum, such as a discussion list, newsgroup or e-group is a KM tool.  It is a venue for exchange of ideas and experiences, questions and answers, sharing of what works well, cross-validation of hypotheses, combining information from various disciplines, etc.  It is a people-to-people means for accessing and transfering knowledge for re-use.
Participation in the class e-group is highly encouraged.

Schedule of Reporting of Practicums

Who will present when during the last three class meetings will be randomized and announced later.


I dislike having to give grades.  Unfortunately, grades are still a fact of university life.

Your grade will be based on the quantity and quality of your three submissions submissions (Internet research paper, short research paper and a summarization) and the extent of your participation in class activities. Grade will be computed as follows:

   Internet/library research
   Class participation

If I were you, I will just make sure that I learn as much as I can from the course and then the grade will take care of itself.

Comments and suggestions are welcome.