Professional Associations, Graduate
Internet Resources in Knowledge Management
by Ari Bancale
Technology Management 298
First Semester, 2001-2002
a fabric of relations in which one individual thread is fundamentally entwined
with all others in a collective discourse." - Martin Ryder
This page answers the question, "Where do I go from an introductory
course in Knowledge Management?" Aiming to be more than just a links page,
I dare not presume to make this a page of privilege and call it a portal.
Instead, I'd like to let it become a conductive thread into the fabric
of knowledge on Knowledge Management (KM).
I've only chosen the sites that provide good quality & high value-added
content with consistent references and links for a more in depth exploration
of specific subjects of interest to KM students and practicioners. I start
with a few reviewed sites and go on to brief discussions of related topics
of interest and end with a listing of sites and keywords that have provided
me with valuable insights.
This page is organized as follows:
KM Certification Training
The certification program focuses on the seamless integration of knowledge
and activity across content domains, space, time, and people. Participants
particularly focus on accelerating the creation and dissemination of new
knowledge in groups, organizations, businesses, and scientific communities.
Links to KM Associations
- Cognitive dimensions of knowledge integration and interactivity
- Studies in communication and interaction across disciplines,
- Development of new forms of and tools for data gathering,
such as sharable remote instruments and large-scale web-based experimentation
- New ways of transforming distributed information into seamlessly
sharable, universally accessible knowledge
- Appropriate processing and integration of knowledge from
different sources, domains, and non-text media
- New tools and means of working together over distance and
- Effective socio-technical arrangements for teams, organizations,
classrooms, or communities, working together over distance and time
- Ethical, legal, and social implications of new developments
in accelerated knowledge creation
- Sustainable integration, long-term use, and life-cycle effectiveness
of knowledge environments.
Core Ingredients in a Graduate KM Course
- Knowledge Creation module
- History of KM Theory/Concepts module
- Importance of Trust module
All reported cases in KM show a trait common to all successful
organizations: a large element of trust, both downward and upward. Trust
must be present so that employees know their contributions are valued and
that the reward structure favors their being open and forthcoming with
knowledge. Without this inherent trust, "knowledge hoarding" takes place,
and KM processes cannot be implemented successfully.
Strategic Issues in KM module
Knowledge Coding module
KM ROI/Evaluation module
International Issues module
Factors Affecting KM Education & Case Studies
- Orientation Toward Current Industry Practice
- Orientation Toward History, Underlying Concepts, and Theory
- Orientation Toward Human Factors and Personnel Issues
- Hardware and Software Orientation
Graduate Certificate in KM at George Washington University
The George Washington University Knowledge Management Graduate Certificate
program is a six-course graduate level program designed to provide the
theory, principles, strategies, processes and tools needed to engineer
and manage knowledge creation and knowledge flow throughout an organization.
Knowledge systems are characterized by four components:
The program is composed of the following courses in Engineering
Management and Systems Engineering (EMSE)
Graduate Certificate in KM at Northeastern University
- EMSE 270 Knowledge Management I
- EMSE 212 Management of Technical Organizations
- EMSE 256 Information Management and Information Systems
- EMSE 217 Fundamentals of Artificial Intelligence (AI)
- EMSE 287 Decision Support Systems and Models
- EMSE 370 Knowledge Management II
Search Engines & Directories
Journals & Bibliographies
The emergence of virtual communities is one
of the most valuable contribution of the Internet. They provide interactivity
and actual transfer and development of knowledge and not just one-way flow
of information. There are several ways you can participate in a community.
The usual roles are:
- Active members are the ones that start discussion
threads and keep them going. They have a lot of ideas and/or knowledge
to share as well as the thirst for more ideas, information and knowledge.
These members make-up the real community.
- Lurkers are vicarious members that have no real contributions
to the community. The value of their existence are increasing because the
technology for gathering information about them are being put to good use.
- Browsers join communities to look for some needed
information. They usually have no intentions of continuing their membership
in the community.
- Inactive members are useless statistics.
Human-Computer Interface (HCI). HCI is a discipline concerned
with the design, evaluation, development and implementation of interactive
computing systems for human use and with the study of major phenomena surrounding
them. Mark Lucente, a staff member at IBM's Thomas J. Watson Research Center,
states "There are billions of people in the world who don't currently use
computers, many of whom say, 'I don't like computers. I don't know how
to use them.' Natural interaction means that they already do know how to
A team at IBM's Almaden Research Center is creating technology that
enables computers to determine the user's emotional and cognitive state
by monitoring facial expressions, body gestures, speech and gaze. As such
work progresses, the computer will gradually become a tool that adapts
to humans instead of a tool that requires humans to adapt to it.
Brain-Machine Interface. EMORY
NEUROSCIENTISTS USE COMPUTER CHIP TO HELP SPEECH-IMPAIRED PATIENTS COMMUNICATE.
Roy E. Bakay, M.D., a neurosurgeon at Emory University and neuroscience
colleague Phillip R. Kennedy, M.D., have developed a neurotrophic electrode
that can be placed in the brain to help these patients communicate through
There are no wires going through the skin. Neural signals are used to
drive the computer cursor in the same way a computer mouse is moved back
and forth. The recorded neural signals are connected to the computer and
are used as a substitute for the mouse cursor.
Extropian Singularity. "The postulated point or short period
in our future when our self-guided evolutionary development accelerates
enormously (powered by nanotech, neuroscience, AI, and perhaps uploading)
so that nothing beyond that time can reliably be conceived." - Vernor Vinge,
The acceleration of technological progress has been the central feature
of this century. Vinge argues we are on the edge of change comparable to
the rise of human life on Earth. The precise cause of this change is the
imminent creation by technology of entities with greater than human intelligence.
There are several means by which science may achieve this breakthrough:
- There may be developed computers that are "awake" and superhumanly
intelligent. (To date, there has been much controversy as to whether we
can create human equivalence in a machine. But if the answer is "yes, we
can", then there is little doubt that beings more intelligent can be constructed
- Large computer networks (and their associated users) may
"wake up" as a superhumanly intelligent entity.
- Computer/human interfaces may become so intimate that users
may reasonably be considered superhumanly intelligent.
- Biological science may provide means to improve natural human
- Organizational Learning
- Philosophy of
- Social & Organizational
- Human Factors
- Neurobiology & Other Neurosciences
- Extropy & Transhumanism
- Artificial Intelligence
- Artificial Life
- Cognitive Science
- Computational Intelligence,
- Linguistics and Language,
- Culture, Cognition, and
- Human-Computer Interaction
- computer science,
- information science,
- graphic design,
- management, and
October 4, 2001
to Syllabus page